Q. Why buy from Quictent?
A. SAVE: Not only are our prices competitive, include mainland UK free shipping + 2% cash back pay with PayPal.
FAST: UK local stock, dispatch in 24hrs
SAFE: We are a UK VAT registered company.
Satisfaction guarantee: 5 star after sale services & 14 days no questions asked return policy.
Professional: All our tents are ISO 9001:2000 standard certified.

Q. What is the relationship between Quictent® and Peaktop®?
A. Peaktop is the brand of camping tent, which is a sub-brand of Quictent.

Q. Are Quictents waterproof?
A. Quicents are manufactured to ISO 9001:2000 standard, which provide greater water resistance, but, if a drip does occur, we are glad to help you.

Q. What is the difference between your pop up gazebo series and elegant gazebo series?
A. There is no much difference. The elegant gazebo series are pyramid-roof design, which is 0.6m higher than pop up gazebo series.

Q. What is Oxford, polyester, PE and PVC?
A. Click here to found out.

Q. What does silver-coated mean?
A. Waterproof and UV protection. Fire retardant is better than normal one.

Q. Can I come and collect?
A. Unfortunatley not. All of our products are sent from a private warehouse,so collection is not possible. Click here to know our delivery policy.

Q. How can I change my shipping address and billing address?
A. Log in your account, and you can eidt in “My Account”.

Q. How many people needed to erect a Qucitent?
A. Two people is recommended for gazebos and small size marquees. However it is still easy to erect by yourself. For large marquees, the more people work together the faster it will be erected.

Q. Do you offer Printing & Branding service?
A. Currently, we do not offer Printing & Branding service, but we are expecting to do this in the near future.

Q. What payment methods do you accept? And will I get an invoice?
A. Currently we only accept Paypal or credit card through Paypal. However, we are always seeking to extend the range of payment options for you. We are expected to accept card payment in the near future. We will send you an email of your detailed order info., you can print the invoice by yourself.

Q. Can I Cancell my order ? How can I get a refund?
A. Click here to find out.

Q. My question isn’t listed on your FAQs page.
A. For any other questions, please contact us, our CS team will reply you asap.